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Vintage Reebok Windbreaker Jacket – Grey – Made In USA – Size Large - £16.00Vintage Jeantex Cycling Windbreaker – Red/Grey – Men’s Medium – 1990s/2000s - £14.00Jameson Carter Oversized T Shirt – Mens Large – Beige/Stone – Pocket Tee - £5.00Nike NFL Philadelphia Eagles Carson Wentz Jersey – Black – Size Youth Large - £13.00Covenant Harbor Jerzees Sweatshirt – Grey – Size M - £8.00Vintage Y2K Ivana Cropped Denim Jacket – Women’s Small – Cow Print - £14.00Adidas Men’s Small Windbreaker Jacket – Hooded – Team/Sponsor Print - £12.00Vintage K-Way Packable Rain Jacket – Grey – Hidden Hood – Mens Size L - £20.00Vintage Reebok Windbreaker Jacket – Grey – Made In USA – Size Large - £16.00Vintage Jeantex Cycling Windbreaker – Red/Grey – Men’s Medium – 1990s/2000s - £14.00Jameson Carter Oversized T Shirt – Mens Large – Beige/Stone – Pocket Tee - £5.00Nike NFL Philadelphia Eagles Carson Wentz Jersey – Black – Size Youth Large - £13.00Covenant Harbor Jerzees Sweatshirt – Grey – Size M - £8.00Vintage Y2K Ivana Cropped Denim Jacket – Women’s Small – Cow Print - £14.00Adidas Men’s Small Windbreaker Jacket – Hooded – Team/Sponsor Print - £12.00Vintage K-Way Packable Rain Jacket – Grey – Hidden Hood – Mens Size L - £20.00
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Privacy Policy

Last updated: 6 March 2026

Flippin’ Clothes (“we”, “us”, or “our”) operates the website https://flippinclothes.com.

We are committed to protecting your privacy and handling your personal data in a transparent and secure way. This policy explains how we collect, use, and protect your information when you use our website or purchase from us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Flippin’ Clothes is an online retailer specialising in vintage and pre-loved clothing.

Website:
https://flippinclothes.com

Contact email:
support@flippinclothes.com

For the purposes of data protection law, Flippin’ Clothes is the data controller responsible for your personal data.

What Personal Data We Collect

We may collect and process the following types of information.

Information you provide directly

When you place an order or contact us, we may collect:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details
  • Messages you send us

Payment information

Payments are processed securely through third-party payment providers. We do not store full credit card details on our servers.

Payment providers may collect:

  • Payment card details
  • Billing information
  • Transaction data

Account information

If you create an account, we may store:

  • Username
  • Password (securely encrypted)
  • Order history
  • Saved addresses

Technical data collected automatically

When you browse our website, certain technical information may be collected automatically:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visits
  • Referring website

This information helps us improve the performance and security of the website.

How We Use Your Data

We use personal data for the following purposes:

Processing orders

To:

  • Process and deliver orders
  • Send order confirmations
  • Provide customer support
  • Manage refunds and returns

Legal basis: Contract

Customer service

To respond to enquiries and support requests.

Legal basis: Legitimate interest

Fraud prevention and security

To protect our website, business, and customers from fraud or misuse.

Legal basis: Legitimate interest

Legal obligations

To comply with legal requirements such as tax and accounting regulations.

Legal basis: Legal obligation

Marketing communications

We may send marketing emails only if you have opted in.

You can unsubscribe at any time by clicking the unsubscribe link or contacting us.

Legal basis: Consent

Cookies

Our website uses cookies to improve functionality and user experience.

Cookies may be used to:

  • Remember items in your shopping basket
  • Store login sessions
  • Analyse website traffic
  • Improve website performance

You can control cookies through your browser settings.

For more information, please see our Cookie Policy.

How Long We Keep Your Data

We retain personal data only as long as necessary.

Typical retention periods include:

Order records: 6 years (for tax and accounting purposes)
Customer enquiries: up to 2 years
Marketing subscriptions: until you unsubscribe

Sharing Your Information

We only share personal data where necessary to operate the business.

This may include trusted service providers such as:

  • Payment processors
  • Shipping and courier services
  • Website hosting providers
  • Email service providers
  • Analytics services

These providers process data only on our instructions and in accordance with data protection law.

We do not sell personal data to third parties.

International Data Transfers

Some service providers may store or process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (in certain circumstances)
  • Restrict or object to processing
  • Request transfer of your data to another provider
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure website encryption (HTTPS)
  • Access controls
  • Secure hosting infrastructure

However, no internet transmission can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this privacy policy from time to time.

Any updates will be published on this page with a revised update date.

Payment processors and GDPR auditors often expect this level of disclosure.

Website Platform & Third-Party Services

Our website is built using WordPress and WooCommerce. These systems and associated plugins may collect and store data necessary to operate the online store.

This section explains how those systems may process your information.

WooCommerce

Our online shop is powered by WooCommerce, an e-commerce platform for WordPress.

When you place an order, WooCommerce stores information including:

  • name
  • billing address
  • shipping address
  • email address
  • phone number
  • order details
  • IP address and browser user agent (used for fraud prevention)

This information is used to:

  • process and fulfil orders
  • manage refunds and returns
  • comply with legal accounting requirements

Order records are typically retained for up to 6 years for tax and accounting purposes.

WooCommerce itself does not send personal data outside our hosting environment unless required for payment or shipping services.

Payment Providers

Payments made on our website are processed by third-party payment providers. These providers handle payment information securely and process data in accordance with their own privacy policies.

Depending on the payment method used, data may be shared with:

Stripe

If you choose to pay by card, payments may be processed by Stripe.

Stripe may collect:

  • name
  • billing address
  • payment card information
  • transaction details
  • IP address

Stripe’s privacy policy:
https://stripe.com/privacy

PayPal

If you choose to pay using PayPal, your payment information will be processed by PayPal.

PayPal may collect:

  • payment details
  • billing information
  • account information
  • transaction data

PayPal privacy policy:
https://www.paypal.com/privacy

Shipping & Delivery Services

To deliver your order, we may share relevant information with shipping and courier providers such as:

  • Royal Mail
  • parcel carriers or logistics providers

The information shared typically includes:

  • name
  • delivery address
  • order reference
  • contact details (if required for delivery)

This data is used solely for order fulfilment and delivery tracking.

Website Analytics

We may use analytics tools to understand how visitors use our website and improve its performance.

These tools may collect information such as:

  • pages visited
  • time spent on pages
  • device type
  • browser type
  • approximate location
  • referral source

Analytics tools may include services such as Google Analytics.

This information is collected in an aggregated form and is not used to personally identify visitors.

Server Logs

Like most websites, our hosting server automatically records certain technical information when you visit the site.

Server logs may include:

  • IP address
  • browser type
  • operating system
  • pages accessed
  • date and time of requests

These logs are used for:

  • website security
  • troubleshooting
  • preventing abuse or attacks

Server log data is typically retained for a limited period and then automatically deleted.

Embedded Content

Some pages on our website may include embedded content from third-party services such as videos, images, or social media.

Embedded content behaves in the same way as if you visited the third-party website directly. These services may collect data about you, use cookies, and monitor your interaction with that content.

Data Minimisation

We only collect personal data that is necessary to operate the website and provide our services.

We do not sell or rent personal data to third parties.

Contact Us

If you have questions about this privacy policy or how your data is handled, please contact us:

Email:
support@flippinclothes.com

Website:
https://flippinclothes.com